Refund Policy

Reports are digital and delivered instantly, so sales are generally final. We'll refund you in full if:

• you were charged but didn't receive your report link,
• you were charged twice for the same report, or
• the report failed to generate or is clearly broken (for example, it shows the wrong location).

Email fnolkens@gmail.com within 30 days of purchase with your report number (it starts with LP-). Approved refunds go back to the original card, usually within 5–10 business days.

Because reports summarize public records, a disagreement with what those records show is not by itself grounds for a refund, but tell us anyway: we fix data errors when we find them.